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Network Marketing CRM

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FAQ

I have sales questions who can help?

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Where can I get tech support?

The program is quite intuitive and amazingly we don’t get many requests about complicated functionality. However, when they do arise here is what you do… 1. Check to see if your answer is here, or on the other video tutorials. 2. If your answer is not found here, go to the very bottom of this page and submit a support ticket. Please allow 48  business hours to provide you the best possible solution.

How do I get click to dial to work?

You need the plugin for skype so that it can interface with your browser. This plugin installs on a typical install with skype. If you have not installed it use the following link: Click Here to Download Skype Currently click to dial uses skype which is extremely affordable, has answering machine and other features. It’s a great business line. Click Here to Download the Firefox Skype Plugin This plugin makes our click to dial features work with your browser.

How to get a custom domain name for your website.

I strongly recommend using Bluehost for any server needs you have. Click here to see their services. I have used them for a long time and they have 24 hour support technicians that will basically do whatever you want within reason. The below video is a walk through of how to forward a custom domain (www.yourdomain.com) to you Lighthouse website. The walk through uses Bluehost and Go Daddy. It’s quick so be ready to pause.

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How do I set up email in Lighthouse?

First of all you should know Lighthouse is set up to use your own email. This is convenient so you don’t have to start getting people to email your from somewhere else. You can also use email such as Gmail and others. Setting up Lighthouse is just like setting up Outlook. You need “plugin” the information to send and receive emails. The following website is how to do it with Gmail. You first need to enable Gmail, the find the correct information to plugin. The video below is a walk though using Gmail and Bluehost emails accounts. The video is quick so be ready to pause. The video shows how to find the information, and where to plug it into Lighthouse.

Finding the information in Gmail – Click Here -

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Video Tutorial for Configuring Email

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